We do not offer refunds or exchanges.
Please carefully check measurements and selections of clothing/bibs/accessories and any other items before placing orders.
All items are checked before shipment for defects/faults.
In the unlikely event that an item is faulty, we will refund items upon return and inspection of the faulty item. Contact us within 48 hours from receiving your order.
Customers are required to send pictures of defects, without pictures we cannot process the returns request.
Where it has been deemed that the fault is due to manufacturing, Mylittlecubs&co will refund the purchase price of the faulty, damaged or incorrect product and cover your return shipping costs.
It is within our discretion to deem if a product is faulty or not.
If the item you have returned is not deemed to have a manufacturing fault, we are unable to refund any relevant shipping costs. You will need to cover the cost for the item to be sent back to you.
We will notify you of the approval or rejection of your refund.
To be eligible for a return on a faulty product, it must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds and exchanges are not available for consumable products unless they are damaged, expired or within 2 days of expiry.
A $15 handling fee will be charged to cover administration costs associated with cancelling your order. This fee applies to all order cancellations that are requested after an order has been placed. This fee will be deducted from your refund.